Refund Policy

Refund Policy

We offer a 30-day return policy, giving you 30 days from the time you receive your order to request a return.

To be eligible for a return, your item must be in its original condition—unworn or unused, with tags attached, and in its original packaging. Be sure to have your receipt or proof of purchase available.

To start the return process, simply visit our return portal [here]. Once your return is approved, we’ll provide a return shipping label and detailed instructions on how to send the item back. Please note that items returned without a prior request will not be accepted.

For any return inquiries, feel free to reach out to us at support@supplementbro.com.

Damaged or Incorrect Items

Please inspect your order when it arrives and contact us right away if the item is damaged, defective, or incorrect. We’ll assess the issue and work quickly to resolve it.

Non-Returnable Items

Certain items are not eligible for return, such as perishable goods, custom products, personalized items, and personal care products. We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions about whether your item can be returned, please get in touch with us.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

If you’d like to exchange an item, the quickest way is to return the item you have, and once your return is accepted, make a new purchase for the replacement.

Refunds

After receiving and inspecting your return, we’ll notify you of the status of your refund. If approved, the refund will be processed back to your original payment method. Keep in mind that your bank or credit card company may take some time to process and post the refund.